1. Introduction

Welcome to OpenArt AI ("we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how OpenArt AI collects, uses, discloses, and safeguards your information when you visit our website and use our services, including our AI-powered image, video, and story generation platform.

This Privacy Policy applies to all information collected through our website (https://openart-ai.com), mobile applications, and any related services, sales, marketing, or events (collectively referred to as "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Create an Account: Email address, username, password (encrypted), and profile information.
• Use Our Services: Text prompts for AI image/video/story generation, saved creations, preferences, and settings.
• Subscribe to Paid Plans: Payment information (processed securely through Stripe), billing address, and subscription preferences.
• Contact Us: Name, email address, phone number (optional), and message content when you submit feedback, support requests, or inquiries.
• Participate in Community Features: Public profile information, comments, likes, and shared content when you engage with our community features.
• Enter Contests or Promotions: Name, email, and any information required for participation.

2.2 Automatically Collected Information

When you access our Services, we automatically collect certain information about your device and usage:

• Device Information: IP address, browser type and version, operating system, device identifiers, screen resolution.
• Usage Data: Pages visited, time spent on pages, links clicked, features used, search queries, timestamps, and referring/exit pages.
• Location Data: Approximate geographic location derived from your IP address (country/city level).
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to track activity and improve user experience. See our Cookie Policy for details.

2.3 User-Generated Content

We collect and store all content you create using our Services:

• AI Generation Prompts: Text prompts you submit for image, video, and story generation.
• Generated Content: AI-generated images, videos, and stories created through our platform.
• Edits and Modifications: Any edits, variations, or customizations you make to generated content.
• Saved Projects: Private gallery items, favorite creations, and saved drafts.
• Community Shares: Content you voluntarily share with the OpenArt AI community (marked as public).

2.4 Information from Third Parties

We may receive information about you from third-party services:

• Social Media Login: If you sign in using Google, Facebook, or other social providers, we receive basic profile information (name, email, profile picture).
• Payment Processors: Stripe provides us with payment confirmation and subscription status (but not full credit card details).
• Analytics Providers: Google Analytics provides aggregated usage statistics and demographic information.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery and Improvement

• Provide, operate, and maintain our AI generation services
• Process your AI image, video, and story requests using Google Imagen, Runware, and other AI models
• Personalize your experience by displaying your saved content and recommendations
• Improve our AI models and algorithms based on usage patterns
• Develop new features, products, and services
• Monitor and analyze usage trends, preferences, and effectiveness

3.2 Account and Customer Management

• Create and manage your account using Firebase Authentication
• Process payments and manage subscriptions through Stripe
• Send transactional emails (account confirmation, password reset, billing notifications)
• Provide customer support and respond to your inquiries
• Manage your credit balance and usage limits based on your subscription tier

3.3 Communication and Marketing

• Send you updates about new features, services, and platform improvements
• Deliver marketing communications about promotions, events, and special offers (with your consent)
• Send newsletters and blog updates (you can unsubscribe at any time)
• Request feedback through surveys and user research

3.4 Community Features

• Enable you to share your AI-generated content with the OpenArt AI community
• Display your public profile, username, and shared creations in community feeds
• Allow other users to like, comment on, and interact with your public content
• Showcase featured creations on our homepage and marketing materials (with attribution)

3.5 Legal and Security

• Detect, prevent, and address fraud, security issues, and technical problems
• Enforce our Terms of Service and protect our rights and property
• Comply with legal obligations and respond to lawful requests from authorities
• Protect the safety and security of our users and the public

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Google Firebase: Authentication, database (Firestore), storage, and hosting services
• Google Cloud AI (Gemini & Imagen): AI image and story generation
• Runware: AI video generation services
• Stripe: Payment processing and subscription management
• Google Analytics: Usage analytics and performance monitoring
• Email Service Providers: Transactional and marketing email delivery

4.2 Community Sharing

When you choose to share content publicly:

• Your public creations become visible to all OpenArt AI users
• Your username and profile information appear alongside your shared content
• Other users can view, like, and comment on your public content
• We may feature your work in showcases, galleries, and marketing materials (with attribution)

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders, warrants)
• Requests from government authorities or law enforcement
• Situations involving potential threats to safety or legal rights
• Investigations of suspected fraud or violations of our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

5. Data Storage and Security

5.1 Where We Store Your Data

Your information is stored on secure servers provided by:

• Google Firebase (United States): Authentication credentials, user profiles, and application data
• Google Cloud Storage: Generated images, videos, and user-uploaded files
• Firestore Database: User-generated content, prompts, and metadata

By using our Services, you consent to the transfer of your information to the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

5.2 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption in transit using HTTPS/TLS protocols
• Encryption at rest for stored data in Firebase and Cloud Storage
• Secure password hashing using Firebase Authentication
• Regular security audits and vulnerability assessments
• Access controls and authentication for internal systems
• Firewall protection and DDoS mitigation

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5.3 Data Retention

We retain your information for as long as necessary to:

• Provide our Services to you (for the duration of your account)
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements
• Improve our Services through anonymized analytics

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

6. Your Rights and Choices

6.1 Access and Portability

You have the right to:

• Access your personal information stored in your account settings
• View all your saved creations in the "My Gallery" section
• Download your generated images, videos, and stories
• Request a copy of your data in a portable format (contact support)

6.2 Correction and Updates

You can:

• Update your profile information, email, and preferences in account settings
• Correct inaccurate information by contacting our support team
• Modify your subscription and billing information in the billing portal

6.3 Deletion and Account Termination

You have the right to:

• Delete individual creations from your private gallery
• Unshare public content to remove it from community visibility
• Request complete account deletion by contacting support@openart-ai.com
• Upon account deletion, all your data will be permanently removed within 30 days

6.4 Marketing Communications

You can control marketing communications:

• Unsubscribe from promotional emails using the link in any marketing email
• Manage email preferences in your account settings
• Note: You will still receive transactional emails (account, billing, security)

6.5 Cookie Preferences

You can manage cookies through:

• Your browser settings (disable or delete cookies)
• Our cookie consent banner (customize cookie preferences)
• See our Cookie Policy for more information

6.6 Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites not to track you. We currently do not respond to Do Not Track signals because there is no industry standard for how websites should respond to these signals.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@openart-ai.com. We will take steps to delete such information from our systems within 48 hours.

Users between 13 and 18 years of age should have parental or guardian consent before using our Services.

8. International Data Transfers

OpenArt AI is based in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

These countries may have data protection laws that differ from the laws of your country. By using our Services, you consent to the transfer of your information to countries outside of your country of residence, including the United States.

We rely on the following legal mechanisms for international data transfers:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission for certain countries
• Your explicit consent to the transfer

9. Your Regional Privacy Rights

9.1 European Economic Area (EEA) Users - GDPR Rights

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

See our GDPR Compliance page for more details.

9.2 California Residents - CCPA Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of categories and specific pieces of personal information collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

9.3 Other Jurisdictions

Users in other jurisdictions may have similar rights under their local data protection laws. Please contact us to exercise your rights or for more information about your regional privacy protections.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to third-party services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

Examples of third-party services we integrate with:

• Social media platforms (Google, Facebook) for authentication
• Payment processors (Stripe) for subscription management
• Analytics providers (Google Analytics)
• Content delivery networks (CDNs)

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you by email if the changes are material
• Display a prominent notice on our website
• Request your consent if required by applicable law

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Additional Resources

For more information about your privacy and our policies, please review:

• Terms of Service - Our legal terms and conditions
• Cookie Policy - How we use cookies and tracking technologies
• GDPR Compliance - Information for European users
• AI Usage Policy - How we use AI and handle AI-generated content
• Refund Policy - Payment and refund terms